Below are the terms and conditions of using our www.ochashop.co.uk website.
The Bare Concept Group Ltd, trading as OCHA provide all the services available on the website. By using the website to browse, register and/or place an order, you agree to be bound by the terms and conditions set out below.
OCHA is a trading Company for the Bare Concept Group. The Company registration number is 12837181.
In order to purchase items from our website, and to enter into a lawful contract under English Law, you must register to purchase on our website and be the holder of a valid debit/credit card.
You agree that any personal information you provide on our website is true, accurate and current in all aspects.
Also, you agree not to impersonate any other person or entity or use false information during your use of our website.
You place your order request for items on our website by clicking on the 'Add to Cart' button on each product. Once you have finished shopping, you must check the content, value and quantity of your cart is correct before proceeding to payment.
Once you have made payment, we will send you an order acknowledgement email providing you with a reference of your purchase and payment.
Unless we have notified you that we have not accepted your order or you have cancelled you order with us, as per our cancellations process listed below, we will officially accept your order and the contract between us will be complete once we have dispatched your items.
To cancel your order once we have dispatched your items, please follow our returns policy.
Please note that we reserve the right to reject any offer to purchase by you at any time. We may not accept your order for one of the following reasons:
- An item you have ordered is out of stock.
- Unable to obtain authorisation for payment.
- We have noticed a product and/or pricing error on our website.
If we are unable to fulfil your order following our order acknowledgement email, we will contact you by email to update you on this.
If you register for an account on our website, please ensure you keep any login details including any password confidential and prevent any unauthorised access to your account.
Not to worry if you forget your password, simply request to reset it and we'll get on to that straight away for you.
You can cancel your account at any time by emailing us at email@example.com.
DESCRIPTION OF PRODUCTS
We take lots of pride and joy in making the best website possible for you and ensure that the detail contained within it is accurate. However, we're all human so please bear with us if we make a mistake.
Whether it be our prices, our product descriptions or any detail of content we will always take all reasonable care to ensure it is accurate, and to the extent permitted by law, we do not accept that the product descriptions, colours or other content available on the Website are accurate, complete, reliable, current or error free.
We like to keep things as simple as possible, which is why all of our prices include VAT (where applicable). Please note any delivery costs are charged separately.
You can pay for your order using any of the methods available. Please note that all payments are subject to the necessary checks and authorisation by the card issuer, or Paypal. If your payment is refused or not authorised, this could cause a delay or non delivery of your order, for which we wont be liable.
There is no additional charge for making payment by card through our site, unless your card provider makes any charges for using your card as part of your card agreement with your provider.
PASSING OF PROPERTY
We will remain the legal owners of any items within your order until we have received full payment by you. We will become the legal owners of any goods that are refunded back to you.
We will pass the risk in the goods as soon as they are delivered to you.
Whilst we take every care we can to ensure your items reach you in perfect condition, it is so important for you to check your items on receipt. You will be deemed to have accepted your items unless you let us know within 30 days of receiving your items that you would like to return them due to an issue with any of your order. This could include incorrect items, incorrect quantities and/or damaged or faulty items. After such time, we shall not be obliged to accept any rejection of your order. Your statutory rights are not affected.
Our aim is to make you happy every time you shop with us. However, if you wish to make a complaint in relation to either the experience you have had with us or about any of your items please do let us know as soon as possible so we can do our best to fix this for you.
Simply email us at firstname.lastname@example.org.
We work very hard to create the most exciting and enjoyable website for you to visit and use. As a result, we are a little protective over the content of our website.
As a result, all content available on our website, including, but not limited to, graphics, logos, icons, images, videos and software, and the composition thereof is the property of OCHA, our affiliates, partners and licensors and is protected by UK and International copyright laws.
Any trade marks, logos and service marks shown on our website are the registered and unregistered marks of OCHA, our affiliates, partners and licensors and are protected by UK and International trade mark laws.
Any trade marks shown on our website that is not owned by us, our affiliates, partners or licensors are the property of their respective owners.
Except as set out below in the limited license section, or as required by Law, neither the content, trade marks, nor any portion of the website may be used, reproduced, duplicated, copied, sold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.
You are completely free to access and make use of our Website for your personal enjoyment and to do this we grant you a limited, revocable, and non exclusive license to access and make personal use of our Website. Although we do not authorise for you to frame or utilise framing techniques to enclose any portion of the website without our prior written consent.
Our limited license does not include the right to conduct any of the following:
- Modify or download any content of our website (except caching)
- Create any derivative work based on the content of our website
- Collect any information on behalf of a third party
- Use any meta tags or hidden text using our name or trade marks without our prior written consent
- Use software robots, spiders, crawlers or any other data gather and extraction tool, or take any action that may impose an unreasonable load on our website
We want OCHA to form part of your lifestyle and your communities of friends and family. As a result, we grant you a limited, revocable, and non-exclusive right to create a hyperlink to our Website for personal, non-commercial use only. Any link you use to our Website may:
- Link to our website, but must not replicate any of its content
- Not imply we endorse any such website or any of the services or products it offers
- Not misrepresent its relationship with OCHA
- Not contain content that could be construed as obscene, offensive, distasteful or controversial, and may only contain content appropriate to all ages.
- Not portray OCHA or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions
- Any unauthorised use by you of the Website terminates this limited license and we will seek a remedy through any applicable law.
THIRD PARTY LINKS
We always want to make sure we provide you with the best experience possible when you are using our website. As a result, there are times when we will post links to other third party websites where you can find out more information which we hope you might find useful.
Please bear in mind that when using these links, we are not responsible for any of the content of any landing website. Whilst we provide you with the link, this is not acceptance by us, our affiliates or partners of the content, products or services supplied by this website.
If we share any of your submissions, you grant us a non-exclusive, royalty free, transferable, and fully license-able right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display your Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works.
If you wish to send us a submission, great! However, if you do, you represent and warrant that you own or control the rights to your submission, and that it does not constitute a software virus, commercial solicitation, chain letters, mass mailings, or any other form of spam. You may not impersonate any other person or entity, must use your own details to communicate with us and not in anyway mislead us as to the origination of your submission. If a claim arises as a result of your claim to any rights to the submission, you agree to indemnify us of any such claims.
Please bear in mind that once we have received your submission, this cannot be returned.
LIMITATION OF LIABILITY
Please note that whilst we ensure that we take all reasonable steps to ensure the content of our website is correct, we make no representations or warranties, express or implied, in connection with our website or these terms. This includes, but is not limited to any warranties of satisfactory quality or fitness for purpose of any items or services.
Within the terms of our website, you agree as is applicable by law, that we will not be liable, under any circumstances, for any of the following:
- Interruption to business
- Delays or interruptions to the use of our website
- Non-delivery or delay to any communication
- Loss or damages incurred as a result of dealings with any of our third party website links
- Receipt of computer viruses, system failure or malfunction which may occur in connection with your use of our website or third party website links
- Inaccuracies, omissions or false, misleading information within any content on our website
- Events beyond our reasonable control
In no event shall total liability exceed the sum of one hundred pounds (£100.00). Where the liability is within a country that does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by applicable law in this Country.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable legal fees, resulting from any third party claim, action, or demand resulting from your use of our Website. You also agree to indemnify us for any loss, damages, or costs, including reasonable legal fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action that you take that imposes an unreasonable burden or load on our infrastructure.
Where we are unable to reach an amicable resolution to any query you may have, any dispute relating to any visit you have made to or any purchase you have made from our website, will be resolved through arbitration in London or seek other legal remedies where appropriate through the English Courts. Any arbitration award granted will be binding and may be entered as judgement in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other subject to this Agreement.
If any content of these Terms and Conditions is held to be illegal, invalid or unenforceable in whole or in part, then these Terms and Conditions shall continue to be valid as to the other provisions and the remainder of the affected provision.
Any waiver of any of the content of these Terms and Conditions by OCHA shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms and Conditions.
No failure or delay of either party in exercising any right, remedy, power or privilege under these Terms and Conditions shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms and Conditions are cumulative and are not exclusive of any rights or remedies provided by law.
e note these Terms and Conditions shall not be interpreted as creating any agency, partnership or other form of joint enterprise between us.
We reserve the right to change these Terms and Conditions at any time and encourage you to keep up to date by reading these terms each time you visit our website.
Please bear in mind that any changes we make to any of these terms and conditions are effective immediately upon posting to the Website. Your continued use of the Website will constitute your agreement to all such Terms and Conditions.
We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including as applicable, by ceasing all use of the Website.
We reserve the right to refuse to supply goods to any person for any reason whatsoever, to withdraw any goods and/or remove or edit any materials or content at any time on our website. We will not be liable to you or any third party by reason of our withdrawing of any goods from this Website whether or not such goods have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has been begun.
Any use of our website, including any purchases you may make on our Website, is governed by English law and the exclusive jurisdiction of the English courts.